Introduction

Commercial Shot Blasting ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out a contact form or request a quote
• Subscribe to our newsletter or marketing communications
• Contact us via email, phone, or other communication channels
• Engage with our services

This information may include your name, email address, phone number, company name, project details, and any other information you choose to provide.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the site, we collect information about the individual web pages you view, what websites or search terms referred you to the site, and information about how you interact with the site.

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

Types of Cookies We Use

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our website and services
• Respond to your enquiries and provide customer support
• Process and manage quote requests
• Send you marketing and promotional communications (with your consent)
• Improve, personalise, and expand our website and services
• Understand and analyse how you use our website
• Develop new products, services, features, and functionality
• Comply with legal obligations

We implement appropriate technical and organisational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

If you are a resident of the European Economic Area (EEA) or the United Kingdom, you have certain data protection rights. These include:

• Right of access – You have the right to request copies of your personal data
• Right to rectification – You have the right to request that we correct any information you believe is inaccurate
• Right to erasure – You have the right to request that we erase your personal data, under certain conditions
• Right to restrict processing – You have the right to request that we restrict the processing of your personal data
• Right to object to processing – You have the right to object to our processing of your personal data
• Right to data portability – You have the right to request that we transfer the data we have collected to another organisation

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies. Contact form submissions and quote requests are typically retained for up to 3 years unless you request earlier deletion.

Third-Party Services

We may employ third-party companies and individuals to facilitate our website and services. These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.